Below, we answer the frequently asked questions from our customers.
A. Renting with Revirent24 is really simple. On our website, just select a pickup and drop-off location, date, and time, and perform the search. Select the desired vehicle from the list of available cars, fill in the personal information fields, choose a payment method, and confirm the reservation.
A. Just call +39 378-3035305. You can make a phone reservation.
A. Yes, just schedule an appointment.
Yes, it is allowed. However, transporting animals of any size must be communicated in advance. Animals can be transported in our vehicles only if inside appropriate pet carriers. In case of non-compliance with this rule, a fee of €40.00 will be charged for the cleaning and restoration of the vehicle's interior.
A. Certainly. The available cars are visible on our website under the vehicle list. For any additional information, just call +39 378-3035305.
A. Certainly. The available vans are visible on our website under the vehicle list. For any additional information, just call +39 378-3035305.
A. The vehicle can be rented for the desired time.
A. Generally, as winter equipment, if winter tires are not fitted, we provide chains.
A. Yes.
A. After making the rental, you will receive an email with a link related to your booking. By clicking on the link, you can request an order modification. If you encounter difficulties, you can contact us at +39 378-3035305.
A. After making the rental, you will receive an email with a link related to your booking. By clicking on the link, you can request an order cancellation. If you encounter difficulties, you can contact us at +39 378-3035305.
A. After making the rental, you will receive an email with a link related to your booking.
A. You need to contact us at +39 378-3035305.
A. The minimum age for rental is 18 years.
A. A valid ID and a driving license.
A. It must be valid and have the right category for the car being rented.
A. Yes, up to two.
A. RCA inc/theft Kasko.
A. Yes.
A. Payment of the deductible 10% of the car value at the time of theft, €500 for the Kasko.
A. No. Insurance policies for car rental are different.
A. It can be accepted as a payment method but it is not mandatory.
A. VISA/MASTERCARD no American Express and Diners.
A. The amount is €500 if you book without a credit card. If the rental is made with a card, no security deposit is required.
A. Cash, bank transfer, card.
A. Notify us to reschedule the pickup or drop-off time at the station.
A. We will try to replace it based on availability, naturally updating the rate if different.
A. It is reported upon delivery.
A. Call us and call the toll-free number for assistance.
A. Inform us and call the police. The few times it happened, that's what I did.
A. Inform us of the incident, then we will activate the Kasko, and the customer will only pay the deductible.
A. Inform us because we will then need to report it to the police.
A. There are no mileage limits.
A. Only by adding the foreign policy.
A. Yes.
A. By calling or sending a message or email.
A. Yes.
A. No.
A. The vehicle is delivered with a full tank and must be returned with a full tank.
A. Yes, it is important to notify in advance by calling +39 378-3035305.
A. You can return the rented vehicle according to the order you placed on the website. For example, if you selected Chiusi station as the pickup location and drop off in Montepulciano, the vehicle should be returned in Montepulciano unless otherwise agreed by phone.
A. Our vehicles are covered by Kasko insurance, so customers will pay the deductible for any damage to the car. If something inside the car is damaged, it will be assessed by a technician and the damage will be reimbursed by card or cash.
A. The security deposit will be released upon return.
A. Just contact us and we will arrange for its return.
A. The invoice will be provided at the time of balance and can also be sent via email.
A. Once the online reservation is made, you will receive the document in PDF format by email. On the rental day, you will also receive the contract related to the selected vehicle rental.
A. You can either pay it directly, otherwise, it will be re-notified.
A. For any complaints, you can send an email to